Privacy Policy

HomePrivacy Policy

KobePi may collect (i) the personal details that you submit on the website, including, without limitation your name, email address, phone number, and delivery address; (ii) information that you communicate to us through email, telephone, or alternative electronic or paper communications; and (iii) information that we receive automatically when you interact with the Website, e.g. cookies (your “Personal Data”).

KobePi requires your Personal Data in order to provide its services to you, in particular for the following purposes:
(a)   Internal record keeping;
(b)   To communicate with you regarding KobePi services, including without limitation to send you order confirmation and order completion emails, and to notify you if you have provided incorrect payment details or if products are unavailable;
(c)   To improve KobePi services, including without limitation the security, performance, functionality or operation of the website, and the availability and variety of products sold on the Website;
(d)   To periodically send you promotional news about changes to KobePi services or special offers that you may find interesting;
(e)    To be able to deliver the Products to you, including without limitation KobePi’s delivery partners, or sub-contractors.

By using and accessing the website, creating a customer account and/or purchasing any products, you expressly agree and consent to KobePi collection, use and disclosure of your Personal Data for the above purposes.

KobePi is committed to putting in place measures with a view to keeping your Personal Data secure. In order to prevent any unauthorised access, collection, use, disclosure, copying, modification, disposal, or other similar acts, we have put in place reasonable security policies and procedures to safeguard the information we collect online. KobePi will also cease to retain your Personal Data when you choose to terminate your Customer Account, except where required to retain, use, and disclose your Personal Data by law or where KobePi believes in good faith that such retention, use, and disclosure is reasonably necessary for the purposes for which your Personal Data was collected or for any other legal or business purposes. KobePi will conduct regular reviews to determine if such retention, use, and disclosure is reasonably necessary.

If you have any questions about this Privacy Policy or KobePi treatment of your Personal Data, please contact KobePi team at (+65) 6258 2026 or